Terms of service

Terms of Service

Business Name: PrepHut
Website: www.dailycutlery.com
Contact Email: support@dailycutlery.com
Business Address: 181 Miller Street, North Sydney, NSW 2060, Australia

Welcome to PrepHut. These Terms of Service govern your access to and use of www.dailycutlery.com, including browsing the website, placing orders and communicating with our customer support team.

By using our website or placing an order, you agree to comply with these terms, together with any additional conditions presented to you during checkout. Please read them carefully before making a purchase.

Nothing in these terms is intended to exclude or limit rights that cannot lawfully be excluded under Australian law.

1. About PrepHut

PrepHut provides kitchen tools designed to assist with everyday food preparation. Our product range may include nutcrackers, garlic peelers, graters and related kitchen accessories.

Product availability, descriptions and prices are displayed on the website and may be updated from time to time.

The business details currently provided for this website are:

The registered legal entity name and any applicable ABN or ACN should be displayed separately where required.

2. Eligibility and Website Use

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You agree to use the website only for lawful purposes and in a manner that does not interfere with its operation, compromise its security or infringe the rights of others.

You must not:

  • Use the website to engage in fraudulent, deceptive or unlawful activity.

  • Attempt to gain unauthorised access to website systems or customer accounts.

  • Introduce malicious software, harmful code or disruptive content.

  • Interfere with website performance or the experience of other visitors.

  • Copy, reproduce or commercially exploit website content without permission or another lawful basis.

  • Provide false, misleading or incomplete information when placing an order.

We may take reasonable steps to protect the website and our customers where misuse or suspicious activity is identified.

3. Product Information and Descriptions

We make reasonable efforts to present our products accurately, including their descriptions, images, dimensions, colours, features and intended uses.

Our kitchen tools serve different food-preparation purposes. For example, a nutcracker is intended to assist with cracking suitable nuts, a garlic peeler is intended to assist with removing garlic skins, and a grater is intended to grate suitable ingredients.

Before purchasing, please review the product page carefully, including any available instructions, measurements, material details and usage limitations.

Product photographs are provided to help illustrate the items. Actual appearance may vary slightly due to lighting, screen settings, photography conditions or manufacturing variations that do not materially change the product.

We will not knowingly use this flexibility to excuse a product that is materially different from its description or does not meet applicable consumer guarantees.

Any claims about stainless steel composition, food-contact suitability, dishwasher safety, corrosion resistance, blade sharpness, durability or other technical characteristics should be supported by the relevant product specifications.

4. Product Availability

Products displayed on our website are subject to availability.

We may update, discontinue or temporarily remove a product where necessary, including when stock information changes or a product is no longer offered.

If an item becomes unavailable after you place an order and we cannot fulfil it, we will contact you about the available options. Where a payment has been taken for an order that cannot be supplied, we will arrange an appropriate refund.

5. Prices, Currency and Taxes

Product prices and applicable charges are displayed during the shopping and checkout process.

The website currently states that standard shipping is free for orders of US$10 or more, while orders below US$10 incur a US$5.99 shipping charge.

The currency shown at checkout is the currency that should determine the amount charged. Please review the final order total before confirming payment.

If applicable taxes, duties or other charges arise, their treatment will be shown or communicated as required by law.

We reserve the right to correct genuine pricing or listing errors before accepting an order. If an error affects an order you have submitted, we will contact you and provide an appropriate option rather than silently changing the agreed price.

6. Orders and Acceptance

When you submit an order, you are making an offer to purchase the selected products under the information presented at checkout.

An automated order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been finally accepted or dispatched.

We may need to review an order where there is a payment issue, a stock discrepancy, an apparent pricing error, incomplete information or a reasonable concern about fraud or unauthorised activity.

If we cannot fulfil an order after payment has been received, we will notify you and arrange a refund where appropriate.

You are responsible for checking that your order details, delivery address, email address and selected products are correct before completing checkout.

7. Payment

Payment must be completed through the payment methods made available at checkout.

Payments may be processed by third-party payment providers. Their own terms and privacy policies may apply to the processing of payment information.

You confirm that you are authorised to use the payment method selected for your purchase.

PrepHut does not ask customers to send full card details or security codes by email. If you receive an unusual payment request claiming to be from us, please verify it by contacting support@dailycutlery.com.

8. Shipping and Delivery

Shipping charges and delivery arrangements are explained in our Shipping Policy.

PrepHut currently offers:

  • Free standard shipping for orders with a merchandise subtotal of US$10 or more.

  • A US$5.99 standard shipping charge for orders with a merchandise subtotal below US$10.

Delivery estimates, where displayed, are provided as guidance and may be affected by carrier operations, public holidays, weather, regional access or other circumstances beyond our reasonable control.

Customers should provide a complete and accurate delivery address. Additional costs or delays caused by incorrect or incomplete delivery details may be the customer's responsibility to the extent permitted by law.

Nothing in these terms removes any rights or remedies available under the Australian Consumer Law if goods are not delivered as agreed or within a legally reasonable period.

9. Returns, Refunds and Consumer Guarantees

Our Return and Refund Policy explains the process for change-of-mind returns, damaged products, incorrect items and refund requests.

The Australian Consumer Law provides consumer guarantees that apply independently of any voluntary store return policy.

Where a product has a major failure, a customer may generally choose a refund or replacement. For a minor failure, the business may have an opportunity to remedy the problem within a reasonable time.

PrepHut will not deny a valid statutory remedy solely because a product has been used, its packaging has been opened or a manufacturer warranty period has ended.

10. Appropriate Product Use and Safety

Our kitchen tools should be used only for their intended purposes and in accordance with any instructions supplied with the product.

In particular:

  • Use nutcrackers only with suitable nuts and avoid applying force beyond the tool's intended operation.

  • Handle graters carefully because their working surfaces may be sharp.

  • Keep fingers away from cutting or grating surfaces.

  • Use garlic peelers according to their specific design and instructions.

  • Keep small components away from young children where they may present a choking risk.

  • Clean, dry and store tools in accordance with the product-specific care instructions.

Do not assume that a product is dishwasher-safe, oven-safe, heat-resistant or suitable for a particular food-contact application unless the relevant product listing or instructions expressly confirm that feature.

You remain responsible for following supplied instructions and taking reasonable care when handling kitchen tools. This does not exclude any liability that cannot legally be excluded.

11. Intellectual Property

Unless otherwise indicated, website content such as text, graphics, logos, product descriptions, page layouts and original photographs may be protected by intellectual property laws.

You may view and use the website for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish or commercially exploit protected website content without prior permission from the relevant rights holder, unless permitted by law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment providers, delivery services, website applications or external websites.

These services may operate under separate terms and privacy policies. PrepHut does not control every aspect of an independent third party's operations.

Nothing in this section excludes responsibility that applicable law places on PrepHut for services or representations for which we are legally responsible.

13. Website Availability and Accuracy

We aim to keep our website accessible and product information current. However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, security updates or circumstances outside our control.

If we discover a material error in product information or an order-related detail, we will take reasonable steps to correct it and address any affected orders fairly.

14. Liability and Australian Consumer Law

To the extent permitted by law, PrepHut is not responsible for loss caused by misuse of a product, failure to follow supplied instructions or events beyond our reasonable control.

However, nothing in these terms excludes, restricts or modifies:

  • Consumer guarantees under the Australian Consumer Law.

  • Rights or remedies that cannot lawfully be excluded.

  • Liability for conduct that cannot legally be limited.

  • Any other mandatory protection available to consumers under applicable law.

Where the law permits a limitation or exclusion, it will apply only to the extent legally permitted.

15. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy and applicable privacy laws.

By using the website, you acknowledge that relevant information may be processed for order fulfilment, payment, delivery, customer support, website security and other purposes explained in that policy.

16. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, products, website features or legal obligations.

The updated version will be published on www.dailycutlery.com. Changes will not remove rights that have already accrued to customers under applicable law.

The terms applicable to an order will be interpreted consistently with the information and mandatory legal requirements applying to that transaction.

17. Governing Law

These Terms of Service are governed by the laws of New South Wales and the applicable laws of Australia.

Any dispute will be dealt with by the courts or tribunals having appropriate jurisdiction, subject to any mandatory consumer rights or dispute-resolution procedures.

18. Contact Information

For questions about these terms, product information, orders or website use, contact:

PrepHut
Email: support@dailycutlery.com
Website: www.dailycutlery.com
Business Address: 181 Miller Street, North Sydney, NSW 2060, Australia