Contact Information

Welcome to PrepHut — We're Here to Help

At PrepHut, we want your experience to be clear, convenient and dependable, from choosing the right kitchen tool to receiving your order and getting help afterwards.

Whether you have a question about a nutcracker, need help understanding how a garlic peeler works, want more information about a grater or need assistance with an existing purchase, our customer support team welcomes your enquiry.

Business Details

Business Name: PrepHut
Website: www.dailycutlery.com
Customer Support Email: support@dailycutlery.com
Business Address: 181 Miller Street, North Sydney, NSW 2060, Australia
Country: Australia

How We Can Help

You can contact us about:

Product Enquiries

If you need clarification about a product's features, intended use, available options or product description, please email us before placing your order.

Order Assistance

If you have questions about an order confirmation, payment status, order details or an update to your purchase, include your order number in your message.

Shipping and Delivery

For delivery enquiries, tracking questions, incorrect address details or parcels that have not arrived as expected, contact us with your order information.

Returns and Refunds

If you would like to request a return, report a damaged item or discuss a refund, please explain the reason for your request and attach supporting photographs where relevant.

Product Problems and Feedback

We welcome feedback about product condition, usability, packaging and your overall shopping experience. If something is not right, please give us an opportunity to review it.

Contacting Customer Support

For the most efficient response, please include:

• Your full name.

• Your order number, if your enquiry concerns a purchase.

• The email address used at checkout.

• The product name.

• A clear explanation of your question or concern.

• Relevant photographs or supporting information, where appropriate.

Please do not send passwords, full payment card numbers or security codes by email.

Business Address and Returns

Our published business address is:

181 Miller Street, North Sydney, NSW 2060, Australia.

This address identifies the business contact location. It should not automatically be treated as an authorised returns warehouse or parcel receiving facility.

If you need to return a product, please contact support@dailycutlery.com first and wait for confirmation of the correct return procedure and destination.

Our Commitment

We aim to provide helpful, respectful and practical customer support. We will review enquiries carefully and provide information about the next appropriate step.

Email: support@dailycutlery.com
Website: www.dailycutlery.com

Thank you for choosing PrepHut for your everyday kitchen needs.